Help Center
If you ever run into any issues or have questions while using Engineered Knowledge, we’re here to help you every step of the way.
Check out the FAQs below to see if your question has already been answered. If not, feel free to choose one of the contact options listed. Please note that response times may take up to 24 hours.
For members, we recommend reaching out through the support channel on Slack for faster assistance.
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FAQs
Here are the answers to some of our most frequently asked questions.
Do I need prior knowledge before starting with Engineered knowledge?
No prior knowledge is required to start with Engineered Knowledge. Our platform is designed to cater to learners at all levels, from beginners to advanced. Each course and master class is structured to provide a comprehensive understanding of the subject matter, ensuring you can start learning from scratch and progress at your own pace.
Whats the difference between Master Classes and Courses?
Courses are in-depth learning modules that cover various topics in a structured manner, ideal for gaining detailed knowledge and skills. Master Classes, on the other hand, are specialized sessions taught by industry experts focusing on specific skills or advanced topics, providing unique insights and advanced techniques.
Do you provide Certifications?
Yes, we provide certificates of completion for our courses. To earn a certificate, you must complete the final project for the course and present it in a live video call. This ensures that you have fully grasped the course material and can demonstrate your understanding and skills.
How do I present my final project?
You will present your final project in a live video call. This session allows you to showcase your work and receive feedback from our instructors. Detailed instructions and support for the presentation will be provided to ensure you are well-prepared.
Is Engineered knowledge suitable for children?
Engineered Knowledge is primarily designed for adults and young adults who are looking to advance their skills and career prospects. While motivated teenagers may find some courses beneficial, our content is not specifically tailored for young children.
Do Students get any benefits or discounts?
Yes, we offer special benefits and discount 35% for students. Please contact our support team or check our website for more details on how you can avail of these discounts.
Can I upgrade From starter to Growth?
Absolutely! You can upgrade from the Starter Plan to the Growth Plan at any time. This upgrade will grant you immediate access to the additional features and benefits offered by the Growth Plan.
Can I pause my plan?
We understand that circumstances can change. We do offer a formal pause option, you can contact our support team to discuss your situation, and we will do our best to accommodate your needs, including potential prorated adjustments or holding your account in special cases.
How frequently is new content added?
We regularly update our platform with new courses, master classes, and resources. New content is added monthly to ensure you have access to the latest information and skills in your field of interest.
What is the duration of each course?
The duration of each course varies depending on the subject and level of detail. On average, our courses range from 4 to 12 weeks, with a flexible learning pace to accommodate your schedule.
What happens if I miss a live event or a webinar?
If you miss a live event or webinar, don't worry! All live sessions are recorded and made available to Growth Plan subscribers so you can watch them at your convenience.
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