Privacy Policy

Last updated: 02 october 2024

Engineeredknowledge.com, owned and operated by Project Value SARL, is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our platform. By accessing or using our services, you consent to the practices described in this policy.

1- Information we collect

We collect personal information that you voluntarily provide when you:

  • Register for an account
  • Purchase a course or masterclass (Memberships)
  • Subscribe to our newsletter or communicate with us

The personal information may include:

  • Name (Full name)
  • Email address
  • Phone Number
  • Payment details (processed securely by third-party services)
  • Any other information you choose to provide

We automatically collect certain data when you interact with our platform, including:

  • IP adress
  • Browser type and device information
  • Pages viewed and the duration of your visit
  • Referring URLs or search terms

We also use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our platform, improve user experience, and deliver personalized content. You can manage cookie preferences through your browser settings, though some features of the platform may not function properly if cookies are disabled.

2- How do we use your information

We use the information we collect to provide and improve our services. This includes managing user accounts, processing transactions, delivering educational content, and responding to customer inquiries. Your data helps us optimize the user experience and ensure the smooth operation of our platform. To better understand user behavior and improve our website, we use several analytics and tracking tools, including Google Analytics, Google Tags, and Microsoft Clarity. These tools provide insights into how users interact with the platform, enabling us to refine the user experience and make data-driven decisions.

In addition to analytics, we engage in targeted advertising through social media pixels. This allows us to provide you with personalized ads based on your activity on our platform. We use tools such as the Facebook Pixel, LinkedIn Insight Tag, and Twitter Pixel to help us retarget advertisements and track the effectiveness of our campaigns. By using our platform, you consent to the collection and use of data for these purposes.

From time to time, we may send you promotional content via email, including newsletters and updates. If you no longer wish to receive these communications, you can unsubscribe by following the instructions provided in the emails. We respect your preferences and will ensure that any requests to stop receiving marketing messages are processed promptly.

3- Third party services

We work with trusted third-party service providers to help us operate the platform and offer services efficiently. These providers, which include payment processors and analytics platforms, are carefully vetted to ensure they handle your personal data securely and in compliance with applicable laws. Your information is only shared with these third parties to the extent necessary for them to perform their services.

4- Data security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and other safeguards to ensure your data is kept safe. However, no method of transmission or storage is completely secure, and while we strive to protect your data, we cannot guarantee absolute security.

5- Data retention

We retain your personal data for as long as it is necessary to fulfill the purposes for which it was collected, such as delivering services and complying with legal obligations. Once your data is no longer needed for these purposes, we ensure it is securely deleted or anonymized in accordance with best practices.

6- International Data transfers

Your personal data may be transferred and processed in countries outside of Morocco, depending on where our service providers are located. In such cases, we ensure that appropriate safeguards are in place to protect your data, and that the transfers comply with relevant data protection regulations.

7- Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. We encourage you to review this page periodically for the latest information on our privacy practices. Your continued use of the platform after any changes indicates your acceptance of the revised policy.

8- Contact information

For any questions or concerns regarding these Terms, please contact us at Help@engineeredknowledge.com

Or check support page for more options